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About Our Business

As an Experience Design Agency, we specialise in hands-on simulation-based training programs. Our expertise spans across UX design, service design, customer experience, and employee experience. Our main goal is to improve satisfaction and drive business success through well-crafted design solutions.

Why Choose Us

Our training programs offer a dynamic learning environment that blends theory with hands-on experience. Following a user-centred approach, our industry-expert instructors provide personalised guidance on the latest design tools and techniques. Our full-time and part-time courses are designed for all skill levels.

At SpiralCircle we combine creativity with strategic insight to develop innovative design solutions that improve experiences across all platforms.

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We’re excited to share that our Intermediate User Experience Online Course has officially been accredited!
You can opt for a one-time payment or take advantage of Mobicred flexible monthly payment plans.

Stay ahead in your industry with internationally recognised Continuing Professional Development<
(CPD) courses from CyberTED. Whether you’re upskilling, reskilling, or staying compliant, our courses ensure you remain competitive and relevant.

Why Choose CyberTED?

Internationally Recognised CPD Training
Flexible Online Learning
Professional Designs
Easy Payment Options via Mobicred
Visit CyberTED

🎯 What Are Your Customers Actually Saying?

At SpiralCircle, we craft powerful ONLINE SURVEYS that uncover what your customers truly think.

✅ Refine your products or services

✅ Improve customer satisfaction

✅ Unlock new opportunities for growth

✅ Enhance your products or services

Contact Us For A Free Quotation

QR CODE SURVEYS PROVIDE A QUICK AND CONVENIENT WAY FOR CUSTOMERS TO SHARE FEEDBACK, INCREASING RESPONSE RATES AND DELIVERING REAL-TIME INSIGHTS FOR YOUR BUSINESS.

Take Our Free CX Maturity Level Assessment

Customer Experience (CX) Maturity refers to an organisation’s competence, sophistication, and integration in managing and delivering exceptional customer experiences. It reflects how effectively a company designs, implements and evolves its customer experience strategies across all touchpoints and interactions.

3 Easy Steps To Your Free Assessment

1️⃣ What We Evaluate

Our CX Maturity Level Assessment evaluates essential aspects of Customer Experience Management, including strategy, culture, processes, tools, metrics, and feedback loops.

2️⃣ Take Our Free Assessment

Complete the online questionnaire.

3️⃣ Your Results

Your responses will be analysed, and you will receive your final report via email within 5-7 working days.

Training Academy

Training Registrations Open

Explore & Register Now!

🎨 Elevate Your Skills With Experience Design Training! 🎨

Unlock your creative potential with SpiralCircle’s Design Experience Training! Our hands-on training approach covers the latest tools and techniques, guiding you through real-world projects. Our full-time and part-time courses are designed for all skill levels.

🌟 Customer Experience (CX)

🖥️ User Experience (UX)

👩‍💼 Employee Experience (EX)

🛠️ Service Design

📦 Product Design

💡 Design Thinking

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Our Goals

These goals collectively aim to position clients as leaders in experience design, ensuring sustainable growth, client satisfaction, and industry influence.

1

Client Satisfaction and Retention

Empowering clients to consistently deliver exceptional service and value, leading to long-term partnerships and referrals.

2

Innovation and Thought Leadership

Empower clients to stay ahead of industry trends and to provide innovative solutions that differentiate them from competitors.

3

Revenue Growth

Empowering clients to increase profitability through strategic service offerings and exceptional Customer Experience.

4

Operational Excellence

Empowering clients to streamline internal processes to optimise project delivery, reduce turnaround times, and maintain high-quality standards.

5

Joint ventures

Establish joint ventures that integrate simulation training capabilities and insights to enhance user and customer experiences