Jacques has more than 10 years of experience in customer improvement roles.

The core of his career focused on customer experience management, UIUX design, product & service design, IS transformation, project management, process reengineering, market research, and data migration. He is the ideal consultant to interpret business requirements and translate them into technical deliverables. Using creative problem-solving techniques, he is able to find root causes and solve whatever problem.

Jacques’s ultimate goal is to create customer-centricity within an organization that results in an exceptional user/customer experience.